Privacy Policy
LoanVedi ("LoanVedi", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how information may be collected, used, disclosed, stored and protected when you visit or interact with the LoanVedi website, submit an enquiry, request information about financial products, or otherwise use our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will obtain the consent required before collecting or processing your personal information.
Information We Collect
Depending on how you interact with LoanVedi, we may collect information that you voluntarily provide to us as well as certain technical information generated when you use our website.
Information You Provide
This may include information such as:
- Full name
- Mobile or telephone number
- Email address
- City or location information
- Employment or business-related information
- Financial product preferences
- Information provided through enquiry or application forms
- Any other information you voluntarily submit to us
Technical Information
When you access our website, certain technical information may be automatically collected. This may include your IP address, browser type, device type, operating system, referring pages, pages visited, approximate location, access times and other website usage information.
How We Use Your Information
We may use the information collected through our website for purposes including:
- Responding to your enquiries and requests.
- Understanding your financial product requirements.
- Helping you explore relevant financial products.
- Facilitating communication regarding products or services you request.
- Improving our website, content and user experience.
- Maintaining website security and preventing misuse.
- Performing analytics and understanding website usage.
- Complying with applicable legal and regulatory requirements.
- Communicating important information relating to your enquiry or interaction with us.
Where required by applicable law, we will seek your consent before using your information for additional purposes.
Information Sharing & Disclosure
LoanVedi may operate as a platform that helps users discover or enquire about financial products offered by banks, non-banking financial companies and other financial institutions.
Where you request information, submit an enquiry or choose to explore a financial product, certain information may be shared with the relevant financial institution, service provider or business partner where necessary to respond to your request or facilitate the requested service.
We may also share information with trusted service providers that assist us with website hosting, technology, analytics, communications, customer support, security and other business operations.
We may disclose information where required or permitted by applicable law, regulation, legal process, governmental authority, or where reasonably necessary to protect our rights, users, property or security.
LoanVedi does not sell personal information merely for the purpose of selling personal information. Any sharing of information will be carried out for legitimate business, service, legal or consent-based purposes, as applicable.
Data Security
We take reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, while we work to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, maintaining business records, resolving disputes, enforcing agreements and complying with applicable legal or regulatory obligations.
The specific retention period may depend on the type of information, the purpose for which it was collected and applicable legal requirements.
Your Privacy Rights
Subject to applicable law, you may have rights relating to the personal information we hold about you. Depending on the circumstances, these may include the ability to request access to, correction of, or deletion of certain information.
You may also contact us regarding your preferences concerning certain communications or the processing of your information.
Requests may be subject to verification and applicable legal limitations. We will respond to valid requests within the timeframe required by applicable law.
Third-Party Websites & Services
Our website may contain links to websites, applications or services operated by third parties, including banks, financial institutions, technology providers or other service providers.
These third-party websites operate under their own privacy policies and terms. LoanVedi is not responsible for the privacy practices, security or content of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
Children's Privacy
Our website and services are not intentionally directed towards children. We do not knowingly seek to collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, legal requirements or regulatory obligations.
When we make changes, the updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we handle information.
Questions About Your Privacy?
If you have questions, concerns or requests relating to this Privacy Policy or the way your information is handled, you can contact LoanVedi using the details below.